Return Policy for Preloved Mall

All sales are FINAL. We do not accept returns, exchanges, or refunds under any circumstances, including change of mind, sizing issues, or product defects. We take great care in inspecting each item before listing it for sale, providing detailed descriptions, accurate photos, and sizing information. However, since all items are preloved, minor wear or imperfections may be present, and slight variations in condition can occur. These are always reflected in the photos and descriptions, but please be aware that no item is completely perfect unless explicitly stated.

Before completing your purchase, we strongly encourage you to double-check the item details. If you are unsure about any aspect of the product, please reach out to us with any questions. We are more than happy to assist you in making an informed decision.

Thank you for supporting sustainable fashion!