Privacy Policy

Effective March 1, 2025
At PrelovedMall, we are committed to protecting your privacy. This policy outlines how we collect, use, and share your personal information when you use our services, including our website and apps. By using our services, you agree to the collection and use of your information as described.

We collect information you provide (e.g., during account registration or purchases) and data automatically from your device to process orders, improve services, and communicate with you. We do not sell your personal information but may share it with trusted third parties to provide services such as processing payments or delivering products.

We implement reasonable security measures to protect your information, though we cannot guarantee complete security. Updates to this policy will be posted on our website.

Promotional Communications
At PrelovedMall, we may contact you with updates on new products, special offers, and important news via email, phone, or messaging. As a member, you can choose to receive these updates from us and our selected partners.

If you no longer wish to receive promotional communications, you can easily opt out at any time.

We may share or sell certain categories of your personal information, including Personal Identifiers, Commercial Information, Online Identifiers, General Location Information, Demographic Information, and Inferences, with advertising partners for promotional purposes.

Third-Party Sharing
We may share your Personal Identifiers, Commercial Information, General Location, Online Identifiers, and Inferences with third-party partners for targeted advertising. If you provide text or images on our platform, it may be shared with our third-party AI service provider.

You can opt out of the sale and sharing of your data for targeted ads at any time by clicking here.

We may also share de-identified or aggregated information for purposes like creating reports or analyzing user behavior. This information cannot be used to identify you.

Governing Law
These Terms of Use are governed by the laws of Malaysia, without regard to its conflict of law principles. If any provision of these Terms is found to be unenforceable, the remaining provisions will still apply. These Terms represent the entire agreement between you and PrelovedMall and supersede any prior agreements or understandings. In case of any conflict between these Terms and other documents, these Terms will take priority.